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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Chard

Pharmacy Weight Loss Chard
GPhC Registration No: 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our services. By accessing or placing an order with Pharmacy Weight Loss Chard, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Chard is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) providing weight management consultation and prescription services to patients in Chard and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council standards and applicable UK pharmacy legislation.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw services if we determine that treatment is not clinically appropriate for you. Our clinical team makes all prescribing decisions at their sole professional discretion.

3. Prescriptions

All prescription medications dispensed through our pharmacy require approval by a GPhC-registered pharmacist or an authorised prescriber. Submitting an online consultation does not guarantee that a prescription will be issued.

Prescriptions are issued only where clinically appropriate and in accordance with current UK prescribing guidelines. You must provide accurate, truthful information during your consultation. Providing false information to obtain a prescription is a criminal offence under UK law.

Prescriptions remain the property of Pharmacy Weight Loss Chard and cannot be transferred to third parties.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely via our payment provider.

Prices are displayed in pounds sterling (GBP) and include VAT where applicable. We reserve the right to amend pricing at any time; however, changes will not affect orders already confirmed.

If a prescription is not approved following clinical review, a full refund will be issued to your original payment method within 5–10 working days.

5. Delivery

Orders approved by our pharmacist are dispatched within 1 working day of approval. Delivery is made via a tracked courier service to your registered UK address.

We are not responsible for delays caused by courier services, incorrect addresses provided by the patient, or circumstances outside our reasonable control. If your order is lost or damaged in transit, please contact us within 48 hours of the expected delivery date.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription medications, in accordance with UK pharmacy regulations.

If you believe you have received an incorrect or faulty product, please contact us immediately. We will investigate and resolve the matter in line with our obligations under the Consumer Rights Act 2015.

7. Medical Disclaimer

The information provided on our website and during consultation is for general informational purposes only and does not constitute medical advice. It is not a substitute for professional medical consultation, diagnosis, or treatment from your GP or other qualified healthcare provider.

Weight loss medications may carry risks and side effects. Our clinical team will assess your suitability, but you must read all patient information provided with your medication carefully. If you experience any adverse effects, discontinue use and seek medical advice immediately.

We strongly recommend that you inform your GP of any medications prescribed through our service.

8. Privacy and Data

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your information is used solely to provide our services and is never sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact Pharmacy Weight Loss Chard via the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.